As CEO and co-founder of CRH, Bill focuses everything the company does around “The Five Cs” – “We will be: Convenient, Courteous, Caring, Competent, and Compliant”, which has become its strategic foundation. Prior to CRH, Bill was an operating partner and Managing Director at Arcapita, a Bahrain-based private equity firm with $9 billion in assets under management, where he worked with management teams, typically as a board member, on strategic, operational, and performance issues across multiple industries, including healthcare services. Prior to joining Arcapita, he was president of a strategic branding and marketing consulting firm that experienced significant growth while working for Fortune 500 companies. He has also held senior management positions at two software companies, one of which he co-founded, and he was a consultant at the Boston Consulting Group. Bill is a former nuclear submarine officer who served in a variety of leadership positions onboard two submarines. He graduated from the US Naval Academy with a degree in Systems Engineering, earned a Masters degree-equivalent in nuclear engineering while in the Navy, and received an MBA from Harvard Business School, where he graduated with Distinction.
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