Cynthia Anne Walker is a seasoned customer experience and operations professional with extensive experience in various industries. Currently serving as a Senior Customer Experience Manager at Crisp, Walker focuses on enhancing attorney and firm capabilities through video production and marketing strategies. Concurrently, as a Sales and Marketing Specialist for RockBox Fitness Franchise, Walker is building a team to boost sales and brand visibility in the Atlanta area. Previously, in a significant role as Operations Director at Chick-fil-A-Franchise, Walker oversaw operations for two restaurants with nearly $13M in sales, while successfully recruiting and retaining a large workforce. Early career roles included positions at Coury & Buehler Physical Therapy and the City of La Mirada, complemented by a Bachelor of Arts in Psychology from Biola University.
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