Mary E Olmes

Mary E Olmes has a diverse work experience spanning over several years. Mary E is currently the Director of Customer Success at CRMNEXT since March 2021. Before that, they worked at First Citizens Bank for two decades, starting as a Customer Contact Representative in November 2001 and gradually moving up the ranks. Mary held various roles at First Citizens Bank, including Team Leader, Assistant Vice President, Education/Quality Manager, and Vice President, Manager Customer Contact Center Service. Mary E'sresponsibilities involved managing operational development, coaching and education, implementing customer service initiatives and risk mitigation strategies, and overseeing business process improvement projects. Prior to their banking career, Mary worked as a CRC Agent at Midway Airlines from March 1999 to October 2001, where they provided excellent customer service and assisted passengers with flight-related queries. Mary E also gained experience as a Dental Assistant at Macon Singletary DDS, MS in 1991. Mary's qualifications and extensive experience make their a valuable asset in the field of customer success and management.

Mary E Olmes attended Pasco Hernando Community College from 1985 to 1986. No information is provided regarding the degree or field of study pursued during this period.