Summer Jones

Summer Jones currently serves as an Adjuster Support Manager at Cross Country Adjusting, a role held since February 2022. Prior experience includes working as a TPA Claims Manager at Southwest Adjusters from May 2013 to January 2022, focusing on carrier relations, customer service, training, and productivity monitoring. Jones also held positions as an Account Manager and Client Liaison at Marposa Insurance Services, where responsibilities included assisting with claims coordination and training new adjusters, and as a Business Analyst at IBM, emphasizing compliance and process administration. Education was completed at Eastern Kentucky University from 1994 to 1996.