Shana Thompson

Shana Thompson is a seasoned professional in customer success and sales management with extensive experience across various companies. Currently serving as a Senior Customer Success Manager at Crossbeam since December 2021, Shana leverages expertise in building valuable partnerships through data exchange. Previous roles include Customer Success Manager at Celigo, where Shana contributed to cloud-based application integration, and Account Executive positions at Sigstr and nimblejack LLC, focusing on email marketing and client relationship management. Earlier career highlights include a Sales Enablement Specialist role at Salesforce, where Shana coordinated sales training initiatives, and significant contributions at ExactTarget. Shana holds a Bachelor of Applied Science in Marketing and International Business from Indiana University Bloomington and studied at Universidad de Sevilla.