Milica Latinovic has a diverse work experience spanning over several years. Milica is currently working as a Senior Operations Manager at CrossCom since December 2022. Prior to that, they were a Training and Quality Manager at Contact Service from February 2022 to December 2022.
From 2013 to 2022, Milica held various roles at NCR Corporation. Milica served as a Canada FSC Manager from April 2019 to February 2022, a US FSC Team Leader from June 2015 to April 2019, and an Intelligent Dispatch Service Planner from July 2013 to June 2015.
Earlier in their career, Milica worked at GroundLink as a Call Center and Customer Service Supervisor from November 2011 to March 2013 and as an Inside Sales and Call Center Operator from March 2010 to November 2011. Milica also worked as a Sales Representative at A.B. Yelnik from September 2008 to September 2009.
Milica Latinovic began their education journey in 2003 at Belgrade Medical College, where they pursued a field of study in Physical Therapy/Therapist. The duration of their time at the college is unknown. In addition to their formal education, Milica Latinovic has obtained certifications including "Putting ITIL® Into Practice: Applying ITIL® Foundation Concepts" from LinkedIn in November 2020, and a "Six Sigma Yellow Belt in Continuous Improvement" certification, although details about the institution and the specific year or month of obtaining this certification are not provided.
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