Irina Kaplyuk

Irina Kaplyuk is a seasoned professional in revenue operations and business analysis with notable experience in various technology and operations roles. Currently serving as a Senior Revenue Operations Technology Analyst at CrowdRiff since August 2024, Irina previously worked at Loadlink Technologies as a Business Operations Specialist, where innovative solutions enhanced process efficiency by 25%. Irina's background includes roles at eHopper as a Technical Business Analyst, contributing to quality assurance and system integration for a large user base, and at DiDi, where business strategies led to a 15% increase in market share. Further experience includes serving as a Customer Success Manager at Bolt, improving customer satisfaction scores significantly. Irina holds a Master's degree in International Economics and Management and a Bachelor's degree in Development Economics and International Development from the State University of Trade and Economics.