Katelynn Francois

Katelynn Francois is an experienced professional with a diverse background in customer service, investor relations, and sustainability studies. Currently serving as an Investor Relations Coordinator-Account Services at CrowdStreet since November 2020, Katelynn has advanced through various roles including Quality Analyst and Sr Investor Care Specialist. Prior experience includes roles at Leanpath as a Customer Data Configuration Specialist, where Katelynn developed training materials and improved onboarding processes, and at CLEAResult as a Customer Service Specialist responsible for customer interactions and process improvements. Katelynn also held the position of Office Manager at Europe Limousine Service Inc., overseeing administrative operations and staff training. An educational background from Montclair State University includes a Bachelor's Degree in Sustainability Studies, complemented by involvement in sustainability initiatives as a Peer Teaching Assistant and Green Team Intern at the PSEG Institute for Sustainability Studies.