Lisa Kim David

Lisa Kim David is an accomplished workforce management professional with extensive experience spanning over 25 years. Currently serving as a Workforce Management Analyst at ClickUp since August 2021, Lisa Kim David previously contributed to DoorDash as a Workforce Management Associate, focusing on capacity planning and scheduling for over 1,500 teammates. At Dexcom, Lisa Kim David excelled as a Senior Workforce Analyst, responsible for forecasting and scheduling for customer service agents while enhancing operational efficiencies. Earlier roles at Cox Communications included various positions, culminating in a Call Volume Analyst II, where Lisa Kim David achieved a 96% annual accuracy rate in forecasting and played a critical role in maintaining high service levels. Throughout this career, Lisa Kim David has demonstrated expertise in process improvement, cross-functional collaboration, and strategic staffing solutions.