Narek Bedzanyan

Narek Bedzanyan has extensive experience in customer care and support roles. Narek currently serves as the Head of Customer Care at Choise.com, where they have developed a strategy and action plan to improve the department. Narek has implemented a budget model for cost management and task planning based on the action plan. Narek has also formed a list of KPIs and automated KPI reports for the department. In their previous role as the Head of Customer Care at Revo Technology, they focused on continuous improvement in customer care by transferring basic client operations to self-service, automating business processes, and increasing productivity and quality of work. Narek has also worked at Locko-Bank as the Head of B2B Support and at Tele2 as a Manager of Customer Care.

Narek Bedzanyan's education history includes attending Southern Federal University (formerly known as Rostov State University). However, no specific details are provided regarding the years of enrollment, degree obtained, or field of study pursued.