Miguel Falcon

Miguel Falcon is a seasoned IT professional with extensive experience in desktop support and technical support roles. Currently serving as Desktop Support Team Lead and IT Support Technician III at Crystal Run Health since June 2022, Miguel previously worked at Hackensack University Medical Center as a Level II PC Technician, where responsibilities included installation, maintenance, and troubleshooting of computer systems and peripherals. Additionally, Miguel has experience as an IT Technician at American Express/Renner Brown, focusing on upgrading and configuring user PCs. Educational qualifications include a Google IT Support Professional Certificate and A+ and Network+ certifications from Per Scholas Institute, along with studies at Borough of Manhattan Community College.