Brett Cassells is an accomplished technical writer with extensive experience in developing various technical documentation and training materials. Currently employed at CSC Corptax since February 2020, Brett has previously held positions at Weedmaps, Mopro, Esri, and The Walt Disney Company, where responsibilities included creating standard operating procedures, user guides, and training manuals. Notable achievements include developing a comprehensive FAQ library for a POS platform that minimized assistance requests to the Sales department. Brett holds a Bachelor's Degree in Geography from California State University, Fullerton, and a Certificate of Skills Proficiency in GIS Environmental Technology from Rio Hondo College, along with multiple degrees in mathematics and biology.