ELRC Provider Services Manager

Want to make a difference? Come work with us!

Community Services for Children is looking for a highly motivated, skilled professional with strong leadership skills for a rewarding career as an Early Learning Resource Centers Provider Services Manager.  This is a key position in the ELRC program to ensure young children have access to high quality early learning providers across 16 counties within the state of PA. This role is in Region 16 and reports to offices in Quakertown AND Fairless Hills.

Work Environment: We are a large, well-established, high performing organization located in the heart of the Lehigh Valley. Selected as a 2015, 2017, 2020, and 2021 Top Workplace, CSC is a leader in early childhood education. At CSC, we live our values of excellence, inclusion, equity, integrity, and connection. We work together to prepare young children and their families to succeed in learning – and life! Our culture encourages a growth mindset and promotes work/life balance - offering generous paid time off packages and comprehensive benefits. Newly hired staff members will receive a $1,000 net monetary incentive upon completion of probation.

Job Responsibilities:

• Responsible for the day-to-day operations of provider services to increase the number of participants in Child Care Works and Keystone STARS programs

• Establish and maintain provider contracts, invoice processing, STARS participation and grant awards

• Responsible to track provider information by utilizing the agency's data management system

• Monitor all periods associated with early learning provider services and ensure case file accuracy

• Manages provider service team caseload assignments, coverage schedules and outreach activities to ensure prompt and comprehensive service for all

• Create weekly, monthly accountability reports

• Ensure accurate and timely completion of monthly payments to childcare providers

• Supervise staff

Requirements:

• Bachelor’s Degree required in social work, early childhood education, or related field

• Five years of experience in program leadership

• Demonstrated competence in supervision, management, and leadership

• Strong interpersonal, communication, and organizational skills

• Ability to work in a partnership approach with individuals with varying economic, educational, and cultural backgrounds

• Strong computer skills to utilize data management systems

• Valid driver’s license and full-time use of car

Benefits:

• Full time

• Low cost/rich benefit plans

• Paid leave for vacation, sick, and personal days

• Thirteen paid holidays

• Agency sponsored 401k retirement plan