Sophie Aurand

Sophie Aurand currently serves as Responsable Customer Service trilingue at CTLpack since March 2013, focusing on managerial missions, continuous improvement, and team development in a collaborative work environment. Experience encompasses operational responsibilities such as managing a diverse client portfolio including LVMH FB and Cartier Parfums, creating high-value packaging solutions, and ensuring excellence in client relations and performance indicators. Previous roles include Coordinatrice client at NSE Groupe, where Sophie handled logistics and client requests, and Attachée aux relations Internationales at CAVILAM - Alliance française, managing international relations and accommodations for students. Sophie Aurand holds an MBA in Luxury Brand Management from Groupe INSEEC and a Licence in Langues Etrangères Appliquées from Université Blaise Pascal. Additional education includes ongoing studies at McMaster University.