Amra Kursumlija

Amra Kursumlija is an experienced Project Manager and International Success Specialist at ctrl QS GmbH since April 2021, overseeing strategic and operational management for NIVEA support projects, including budget and resource management. Previous roles include Customer Service Agent at Smartfrog, where troubleshooting and customer inquiries were managed, and Customer Service Representative at Shoppers Drug Mart, focusing on excellent service and problem resolution. Amra has also served as a Marketing Assistant at CIS Office Plus, a Recruiter at itec group Inc., and a Barista at Coffee Culture Cafe & Eatery, gaining a diverse skill set across customer service, marketing, and project management. Amra holds a Bachelor of Business Administration (Honours) in International Business Management from Conestoga College.