Marta Vila Ortells

Marta Vila Ortells is an experienced IT Service Manager with a strong background in telecommunications and technology management. Currently serving as IT Service Manager at CTTI since November 2020, Marta has been instrumental in defining the evolution of the NUS and ensuring quality improvements at both management and infrastructure levels. Previous roles include IT Service Manager at Capgemini and Nae, focusing on daily operational support and compliance with service levels for communication services. Marta's career also encompasses engineering positions at Telefonica Soluciones Outsourcing and Oesia, where responsibilities included team management, technical support, and service coordination for various telecommunications projects. Marta holds a Master of Business Administration from EAE Business School and a degree in Technical Engineering in Telecommunications from Universitat Ramon Llull, complemented by an Erasmus program at Università degli Studi di Roma 'La Sapienza'.