Teresa M.

Teresa M. has extensive experience in customer service roles, currently serving as the Lead Customer Service Representative at Cucamonga Valley Water District since April 2019, where responsibilities include assisting residents with Utility Billing inquiries and processing various account adjustments. Prior to this role, Teresa M. worked for the City of Upland from March 2014 to April 2019, progressing from Customer Service Specialist I to Customer Service Specialist II, handling utility payments and providing comprehensive customer support. Earlier positions include roles as a Receptionist at Daniel Taylor Portraiture, Office Clerk at County of San Bernardino, Senior Teller at Washington Mutual, and Assistant Manager at Phillips Van Heusen. Teresa M. holds a Bachelor of Science in Business Administration with a focus on Management and Human Resources from Cal Poly Pomona and two Associate of Arts degrees from Norco College in Social & Behavioral Studies and Administration & Information Systems.