Jessica Kaye-Smith is a seasoned professional in customer success and project management, currently serving as a Senior Customer Success Manager and Team Leader at Culture Amp since June 2021, where responsibilities include portfolio management and supporting People & Culture initiatives through survey design and strategic reviews. Prior to this role, Jessica worked as a Customer Success Manager at me&u, focusing on change management and digital transformation in the hospitality sector, and held various positions at Afterpay, SELC Education Group, and Endeavour Drinks Group, accumulating extensive experience in training, business development, and marketing. Academically, Jessica holds a Postgraduate Degree in Psychology from UNSW and has completed multiple degrees in International Relations, International Studies, and Communications from prestigious institutions, including the University of Technology Sydney and the University of Bologna.
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