Olivia Alexander (She)

With over a decade of experience in Client Management and Client Onboarding, Olivia Alexander has built a strong reputation for enhancing customer satisfaction and resolving complex issues. Her career began in 2008 as a Customer Service Quality Manager at Best Buy, where she developed her skills in client relations and CRM software. Olivia provided exceptional service while maintaining accurate customer records, which laid the groundwork for her future roles.

In 2012, she expanded her expertise as a Data Specialist at Verizon Business and later as a Data Analyst/POST Team member at AT&T Mobile Tel. There, she activated employee accounts, ported customer numbers, and managed SIM card distributions, honing her attention to detail and organizational skills.

From 2013 to 2017, Olivia further refined her technical and client support skills at Geek Squad. As a Covert, she provided troubleshooting for a range of products, helping clients resolve issues with Windows and Mac systems, as well as tablets.

In her most recent role at Jigsaw Interactive from 2017 to 2022, Olivia excelled as a Senior Account Manager. She acted as a key liaison between clients and the Executive Management team, contributing to product enhancements and participating in QA testing for platform improvements based on customer feedback.

Currently, as a Customer Onboarding Manager at Curaytor, Olivia continues to leverage her extensive background in client management to drive team success. Her enthusiasm, commitment to excellence, and meticulous approach to client relations position her as a vital asset in the industry.

Olivia Alexander has a Bachelor of Arts in Criminal Justice from Clayton State University, a Certified Nursing Assistant from Allied Health Institute, and an Associate of Arts and Sciences from Georgia State University Perimeter College.