Winston Allen is an experienced professional in the payments and banking industry, currently serving as Payment Investigations Manager at Currencycloud since August 2014. This role involves resolving complex payment queries and ensuring compliance with internal and external service level agreements while maintaining strong bank relationships. Winston has also held various management and specialist roles at Currencycloud, demonstrating expertise in international payments, operational risk management, and banking compliance. Prior experience includes freelance graphic design, personal banking with Santander UK, and technical support roles, alongside a Bachelor’s degree in 3D Digital Design & Animation from the University of Greenwich.
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