Jose Pineda

Information Technology Operations at Custom Business Solutions

Jose Pineda has a diverse work experience spanning several years. Jose began their career as a Technical Support Representative at SYKES, where they provided world-class technical support for Sony North America's home appliances. Jose then joined TELUS International Central America as a Technical Support Representative for Google worldwide, where they supported cloud applications and ensured high customer satisfaction through phone, email, and chat support. Later, they became an Operations Analyst at TELUS International Central America, overseeing operational processes and developing more efficient procedures. Jose then transitioned to the role of Business Development Specialist at NetFoundry, where they played a key role in promoting their zero trust networking platform. Currently, they are working at 2ndSight.io, contributing as a Business Development Specialist and leveraging machine learning marketing and sales development solutions to drive higher conversions. Jose's work experience showcases their proficiency in technical support, operations analysis, and business development.

Jose Pineda pursued their Bachelor of Business Administration (BBA) degree in Business, Management, Marketing, and Related Support Services from the ESI School of Management. Jose attended the school from 2011 to 2014. In addition to their degree, Jose has obtained multiple certifications. In October 2022, they obtained an EF SET English Certificate with a score of 77/100, indicating a C2 Proficient level of English. In August 2022, Jose also earned a Scrum Fundamentals Certified (SFC) certification from SCRUMstudy - Accreditation Body for Scrum and Agile. Furthermore, in December 2022, they completed the Salesloft Platform Expert certification program at Salesloft.

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