Rubí Esmeralda Pérez Medina

Ru B. is a skilled CRM Business Analyst with experience at Otis Elevator Co. since November 2019, where responsibilities include liaising between stakeholders and overseeing the SDLC for complex CRM Dynamics services. Prior to this role, Ru B. served as an intern at Valyant AI, focusing on system testing, data visualization, and client interaction to enhance natural language processing capabilities. Ru B. also worked as an eCommerce Business Analyst on the PetsGlory project, analyzing customer data and aiding marketing strategies. Additional experience includes serving as a Volunteer External Communications Manager for Project Management Without Borders, managing marketing efforts, and as a Business Analyst at Pactic Media Concepts Pvt Ltd, where successful data analyses led to significant revenue increases. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.