Mohammed Ismail Abrar is a Senior Customer Success Manager at LinkedIn, focused on empowering customers to utilize the LinkedIn Learning platform to enhance workforce development and achieve their business objectives. Since January 2022, Mohammed has also co-led the Customer Success Cafe in Birmingham, fostering a community for professionals in similar roles. Prior to LinkedIn, Mohammed served as a Customer Success Account Manager at Microsoft, managing support contracts for public sector clients, and held roles in technical and business analysis at Cummins Inc. and customer service positions at Walsall Council and Walsall Manor Hospital. Mohammed earned a Bachelor of Science degree in Business, Computing, and IT from Aston University and previously studied Computer Science at the University of Birmingham.
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