Kelly Towell

Kelly Towell is an experienced HR Service Manager at CVS Group Plc since February 2019, leading a team of 20 in high-volume invoice processing and query resolution, while also being responsible for supplier invoice payments for over 600 veterinary practices. Prior to this, Kelly held various positions at Aviva from September 2009 to November 2018, including Credit Control Team Manager and Accounts Payable Manager, where significant achievements included managing teams, leading multiple migrations to third-party providers, and fostering cross-functional relationships. Kelly's career is marked by a strong emphasis on continuous improvement, governance, risk control, and process documentation.