Diana Lou S. has extensive experience in operations and customer service management, currently serving as a Senior Operations Manager at Cxstomer since July 2021. Previously, Diana held various roles including Business Development Manager at Support Services Group and Service Delivery Manager at AZPIRED, where responsibilities included managing customer service accounts and optimizing operational systems. Diana's career also features significant experience in coaching and team leadership at Aegis Philippines and Teletech Customer Management Inc. Diana holds a Bachelor of Arts in Political Science from the University of San Carlos, obtained in 2006.
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