Hlumela Magadla

Hlumela Magadla is an experienced professional in customer service and technical support, currently serving as a Customer Service Clerk at AVBOB South Africa since September 2019. Concurrently, Hlumela has been a Help Desk Technician at CYBERSMART PTY LTD since March 2018, providing technical support for various services including ADSL, FIBRE, and VoIP. Prior experience includes a role as a Call Centre Agent at WNS Global Services since March 2016, where Hlumela supported end-users and resolved IT issues. Hlumela began the professional journey as a Bank Teller at Absa Bank in September 2013. Educational qualifications include a CompTIA A+ N+ certification from IT Academy (2018-2019) and an N6 national certificate in Business Management from Buffalo City FET College (2009-2011).