Jacob Gifford is an experienced IT professional currently serving as the IT Manager at Cybertrol Engineering since February 2018. In this role, Jacob oversees the new Internal IT team, develops departmental strategies and policies, and contributes to IT operations. Prior to this position, Jacob worked as an IS Specialist at Cybertrol, managing network infrastructure and cloud solutions including cybersecurity and Office utilities. Jacob's career began as an Application Engineer at ASI DataMyte, where responsibilities included technical support and customer training. Jacob holds a degree in Management Information Systems from the University of Northwestern - St. Paul, complemented by experience in technical support through the Northwestern HelpDesk.
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