Sean Gooch

Sean Gooch has a comprehensive work experience in the field of IT. Sean started their career in 2016 at Cybit, where they held various roles including 1st Line Technical Analyst, Senior Service Desk Analyst, Incident Team Leader, and currently serves as a 2nd Line Service Desk Engineer. Throughout their tenure at Cybit, they have gained expertise in technical support, incident management, and leadership. Prior to joining Cybit, Sean worked at the University of Sunderland as an IT Student Support, assisting students with setting up their devices on the university's Wi-Fi network, installing software, and troubleshooting technical issues. Sean's experience showcases their strong technical skills and ability to provide excellent customer support.

Sean Gooch completed their education in a chronological order. Sean started by attending Sunderland College from 2010 to 2012, where they obtained a BTEC Level 3 Diploma in IT. Following that, they enrolled in the University of Sunderland from 2012 to 2015, earning a Computer Forensics BSc degree.

In addition to their formal education, Sean pursued several certifications to further enhance their skills and knowledge. Sean obtained the AWS Certified Cloud Practitioner certification from Amazon Web Services (AWS) in November 2021. Sean also obtained the following certifications from Microsoft: Microsoft Certified: Azure Fundamentals in April 2022, ITIL Foundation Level in September 2020, Microsoft Technology Associate: Windows Server Administration Fundamentals (MTA) in December 2019, MTA Networking Fundamentals in July 2018, and MTA Cloud Fundamentals in May 2018. These additional certifications demonstrate their commitment to continuous learning and staying up-to-date with advancements in the field.