Susan P.

Susan P. has a diverse work experience spanning over several years. Susan started their career in 1988 as a Radio Communications Operator for the Women's Royal Naval Service, where they gained extensive knowledge in signal communications for the Royal Navy. Susan worked in various global locations during this time.

In 1999, Susan joined Orange Telecommunications PLC as a Customer Service Supervisor. In this role, they were responsible for managing customer care and upgrade teams for UK and European customers. Susan also handled team management and reporting.

In 2000, Susan transitioned to EDS where they held multiple roles. Susan started as a Contact Center Customer Service Supervisor and later became the SD Commercial Operations Manager. Finally, they worked as the Head of Workplace Service Desks UKIMEA. These roles provided their with a diverse set of skills, including customer service, operations management, and leadership.

In 2007, Susan joined the Private Sector as a Client Delivery Executive. Susan'sresponsibilities included ensuring client satisfaction and overseeing service delivery. Susan later became the Head of Sales Operations before leaving in 2011.

From 2011 to 2016, Susan worked at Hewlett-Packard in various roles. Susan started as the UK&I Midrange Support Manager and then became the GOC Capability Lead. These positions allowed their to further develop their leadership and management skills.

Since 2016, Susan has been working at Cybit as an Account Director and Account Manager. Susan has been responsible for managing client accounts and ensuring their satisfaction.

Overall, Susan P. has a comprehensive work experience in various industries, including telecommunications, IT, and client management. Susan'sroles have provided their with a strong skillset in customer service, operations management, team leadership, and sales operations.

Susan P. attended Wellfield from 1982 to 1986. However, no specific degree or field of study was mentioned. Susan also holds a certification in ITIL, certified by ITIL Certified, although the month and year of obtaining the certification are not provided.