Richard van der Velde is an experienced technical support lead with dual roles at Usercentrics and CYBOT since July 2019, focusing on 2nd level support, debugging, and developing custom code snippets. Prior experience includes customer support and communications for Minuba, where Richard assisted Dutch and Danish customers and contributed to system translations and technical documentation. Additional roles encompass supporting the Embassy of the Kingdom of the Netherlands in Denmark, administrative assistance at Boligselskabet AKB, and various positions in logistics and retail. Richard holds degrees in Information Technology from Hogeschool Drenthe and Drenthe College.
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