Heidi Sønnichsen

Heidi S. is an accomplished professional with extensive experience in customer success and operations management across several industries. At Join, Heidi contributed to success operations by supporting tools such as Hubspot and Totango. Prior roles at Viewpoint included Program Manager and Customer Success Manager, where Heidi focused on product adoption and developed an onboarding program. As an Account Manager at Vision Plastics, Inc., Heidi managed significant client relationships with a combined annual revenue of $45 million. Additional experience includes roles at FMT Solutions, FTDI Chip, and The Okonite Company, where Heidi excelled in achieving sales goals, enhancing customer satisfaction, and overseeing large-scale projects. Educational credentials include an MBA from Willamette University and a BASc from Portland State University.