Nicolas Chen

Nic Chen currently serves as Vice President of Operations at Cymax Group Technologies, a position held since November 2022. Previous roles include Director of Customer Service at IKO Industries and Director of Contact Centre Operations at NewAge Products Inc. Notable experience at Capital One involved serving as National Manager of Quality, while roles at Rogers Communications included Account Manager in National Direct Sales Planning and Design, where strategies to enhance sales performance were developed and executed. Nic Chen's career reflects a strong focus on operations, customer service excellence, and team development across multiple industry sectors, supported by a Bachelor of Arts in Anthropology from the University of Toronto Scarborough.