Arlynne Roa-Awayan

Arlynne Roa-Awayan has a diverse work experience spanning various roles and industries. From 2017 to the present, they have been with CYPHER LEARNING, starting as the Director of Customer Success and later transitioning to the roles of Director of Adoption and Customer Experience, and currently as the Director of Customer Onboarding and Engagement. In these positions, they have focused on delivering a superior onboarding experience for new customers globally, as well as building and nurturing regional customer programs.

Prior to their time at CYPHER LEARNING, Arlynne worked at De La Salle University - Dasmariñas from 2004 to 2020. During this period, they served as an Assistant Professor, Director of the Center for Innovative Learning Programs, and Educational Technology Coordinator. Their responsibilities included teaching, directing learning programs, and coordinating educational technology initiatives.

Furthermore, from 2016 to 2017, Arlynne worked as an OD and Training Manager at Leads Agricultural Products Corporation. In this role, they led the company in obtaining ISO 9001:2015 certification, facilitated management processes, implemented process improvements, and organized company engagement events.

Overall, Arlynne Roa-Awayan brings a wealth of experience in customer success, education, and organizational development to their current role at CYPHER LEARNING.

Arlynne Roa-Awayan has a diverse educational background. Arlynne completed their Bachelor of Arts degree in Journalism at the University of the Philippines from 1995 to 1999. Following this, they pursued a Master's degree in Technology Management at the same university from 2001 to 2004. In 2011, Arlynne attended De La Salle University - Dasmariñas to obtain a Certificate in Teaching Program, focusing on Secondary Education with an emphasis on English. Apart from their degree programs, Arlynne has attained additional certifications. Arlynne completed the MEDDPICC Masterclass offered by MEDDICC in February 2023. Additionally, they have obtained a Certification for Professional Education, although the specific institution and date of attainment are not provided.