Steven Dattilo is an experienced professional currently serving as the Customer Care Team Lead at Cyxtera Technologies since October 2018, where responsibilities include supervising a team of 20 customer service agents and providing training for new hires. Prior roles at Cyxtera include Quality Assurance Specialist, where policies to enhance quality assurance were developed, and IT Operations Specialist, providing Tier 1 customer service to over 3,500 customers across multiple data centers. Additional experience includes working as a Caretaker for the Moesel Family, a Supervisor at Off The Wall Trampoline Fun Center, and a Psychology Research Assistant under Dr. Brian Drwecki. Steven holds a Bachelor of Applied Science in Psychology from Regis University.
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