Melissa Salcedo Israel is a Customer Experience Specialist at DABA, the exclusive distributor of Nespresso, since June 2023. Previously, Melissa served as Sub gerente Conocimiento del Consumidor at Banco de Crédito BCP from May 2022 to June 2023, and held various roles at the same institution from September 2016 to April 2021, including Asesor Senior de Conocimiento del Consumidor and Practicante Pre Profesional Conocimiento del Consumidor. Prior experience includes a Marketing graduate internship at Grupo Titan and roles at Mibanco, banco de la Microempresa, where responsibilities included customer experience and client acquisition. Melissa holds a Master's degree in Strategic Marketing, Sales, and Sustainability from Universitat de Barcelona and a degree from Universidad San Ignacio de Loyola completed in 2017.
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