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Marian Badica

Director Of Customer Shared Services Center at Dacia Romania

Marian Badica has extensive experience in management and development of customer and after sales services within the automotive industry, serving as the Director of Customer Shared Services Center at Automobile Dacia since December 2004. Over the years, Marian Badica has successfully managed large teams, overseeing various departments related to after sales engineering, technical training, and warranty platforms for both Renault and Dacia. Key responsibilities have included digital production, performance reporting, quality management, and technical support for dealers across Europe and Asia. Achievements include the development of service manuals, spare parts catalogs, and training materials, as well as significant contributions to warranty invoice management across multiple countries. Prior to this role, Marian Badica worked at Daewoo Automobile Romania, focusing on service documentation and training, and has a strong academic background in electrical engineering with a doctorate in the field.

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