Kelly O'Neill

Kelly O'Neill is an experienced professional in the finance and operations sector, currently serving as the Payment Operations Lead at DailyPay, Inc. since March 2022, following a role as a Global Operations Analyst. Prior experience includes serving as a Cash and Trade Funding Analyst at Citi and a Customer Service and Operations Analyst at Ulster Bank for over a decade. Kelly has demonstrated expertise in processing secure transactions, managing team workflows, and enhancing customer satisfaction through effective communication and coaching. Early career experience includes roles at Santander Bank, N.A. as a Customer Service Advisor, and Matalan as a Team Member. Kelly is currently pursuing a Combined STEM degree with honors in Computer Science at The Open University, building on a robust educational background in natural sciences and education.