Pauline Dean

Pauline Dean is an experienced professional with a solid background in customer service and account management, holding a current position as Customer Services Account Manager at Phoenix IT Services since September 2010 and also serving as DCS Service Manager at Daisy Group. Pauline has previously worked as Technology Lead at CB Richard Ellis and as Service Implementation Manager/Account Manager at Hewlett-Packard, where responsibilities included documenting and presenting Service Improvement Plans and managing key accounts such as Edward Jones and the Kennel Club. Pauline's earlier roles include Service Account Manager at Synstar and Account Manager at Norbain, where management skills were demonstrated by overseeing teams and achieving significant sales outcomes. Education was completed at Westwood School for Girls from 1972 to 1979.