Sheila Huckaby is an experienced professional with a strong background in customer service management and team leadership. Currently serving as the Consumer Service Manager at Daisy Outdoor Products since September 2018, Sheila previously held roles including Customer Care Service Delivery Supervisor at Black Hills Energy, where management of a team in a contact center environment was a key responsibility. Other notable positions include Retail Partnership Manager at Creative Channel Services, where Sheila managed relationships with major retail partners, and various roles at Outdoor Cap Company, including Sales Support Manager. Sheila began their career at Klipsch Group, Inc. as a Customer Service Manager, promoting operational transitions within the department. Educational qualifications include a Bachelor of Science in Business Administration with an emphasis in Marketing from Henderson State University.
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