Shaylen Tika

Shaylen Tika is an experienced professional in the information technology and call center sectors, currently serving as a Dialler Administrator at Daly Credit Corporation since May 2016, where responsibilities include extracting data from SQL databases and optimizing Dialler Software. Prior experience includes roles as a Call Center Agent at Daly Credit Corporation, focusing on client product knowledge and securing payment agreements, and as an Information Technology Technician at Richfield Graduate Institute of Technology, where tasks involved setting up PCs and installing software. Shaylen holds a Higher Certificate in Information Technology from Richfield Graduate Institute of Technology, a Certificate in Facilitation, Moderation, and Assessing from ODETDP, and a diploma from Foresthaven Secondary School.