Mario Castillo is an experienced professional with a robust background in consulting, training, and innovation across various sectors. As the Director for Dux Diligens since October 2011, Mario specializes in areas such as TRIZ innovation, TOGAF enterprise architecture, ITIL operations management, telecom processes, and information security (ISO 27001). In parallel, Mario has served as an Advisor in Strategy and Innovation at DATACOM since November 2014, focusing on business strategy, product innovation, digital transformation trends, and digital marketing. Previously, Mario held the position of Quality Manager at ITS Infocom from January 2001 to June 2011, overseeing quality processes and corporate re-engineering. Mario holds a degree in Computer Engineering with an emphasis on Networks and Telecommunication Systems from Universidad Latinoamericana de Ciencia y Tecnología, obtained in 2006.
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