Ron Reyes is a dynamic operations professional with extensive experience in managing and optimizing delivery and operational processes across multiple industries. Currently serving as the Lead Manager of Delivery at Datamatics, Ron achieved a remarkable 500% increase in FTE count and a 250% growth in annual revenue within a year. Previously, as a Senior Operations Manager at 411 Locals, Ron enhanced sales delivery by over 200% and reduced voluntary attrition to almost zero. With a proven track record at companies like TaskUs, Full Potential Solutions, and WNS Global Services, Ron consistently drove significant growth, managed large teams, and achieved top performance metrics while launching successful sales and quality management programs. Academic credentials include a Bachelor's degree in Mass Communication/Media Studies from the Polytechnic University of the Philippines.
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