Gautam Gupta has extensive work experience spanning over two decades. Gautam currently holds the position of Senior Vice President and Head of Client Services at Datamatics Business Solutions Ltd. In this role, they supervise client services and is responsible for strategic account management and adding new clients. Prior to this, Gautam served as Vice President and Head of Client Services at the same company, where they managed marquee accounts and provided enterprise services across various domains.
Before joining Datamatics, Gautam worked at Infosys BPO as part of the Client Services Group, Global Markets. Gautam played a key role in sales and business development for banking, financial services, insurance, and hospitality companies. During their time at Infosys, they also provided solutions in finance and accounting, sourcing and procurement, sales and fulfillment, and more.
Gautam's earlier experience includes roles at TCS e-Serve Limited, Citigroup Global Services Limited, Novaserra Technologies Limited, Spanco Telesystems & Solutions Ltd., Infowavz, and luxury hotels like The Leela Kempinski and Taj Landsend. Throughout their career, they have been involved in business development, sales strategy, front office operations, and customer service.
Overall, Gautam Gupta's work experience showcases their expertise in client services, sales, and business development roles, along with a strong background in the outsourcing industry.
Gautam Gupta has completed a Managing for Quality degree from AHLEI - American Hotel & Lodging Educational Institute. Gautam also holds a Post Graduate Diploma in Accommodation Operations and Management from the Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai. Gautam has attained an Under Grad Degree from JAI HIND COLLEGE, MUMBAI, and completed their High School education from Don Bosco High School - India.
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