Bryan Wells

Bryan Wells, CCSM, is an experienced customer success professional currently serving as an Advisor at Dataplant since March 2023 and a member of Success in Black since 2022. Previously, Bryan held the position of Customer Success Manager at Cooleaf from April 2021 to July 2023, leading onboarding for enterprise accounts and achieving a 90% retention rate. Prior experience includes Project Manager at Luxer One, where a 95% customer retention rate was accomplished through efficient onboarding, and Implementation Manager at Medidata Solutions, with a 90% client retention rate through successful implementation of clinical trial software. Bryan began a career at Apple as a Specialist, enhancing customer engagement and satisfaction. Bryan earned a Bachelor’s Degree in Sociology from the University of California, Davis, in 2016.