Raj Luza is a seasoned professional with extensive experience in customer support and technical leadership within Ceridian Dayforce HCM. Since joining Ceridian in August 2015, Raj has held various roles, including Manager of Customer Support and Enterprise Technical Team Lead, where responsibilities included managing enterprise-level accounts, mentoring team members, and ensuring adherence to service level agreements. Raj's technical proficiency encompasses skills in SQL, XML, and C#, with a strong focus on resolving client issues and optimizing support processes. Prior to Ceridian, Raj served as a Business Analyst at Progress Rollbase, an IT Manager at VMoney Inc., and a Software Programmer/IT Technician at Brachfeld Law Group. Academic credentials include a Master’s in Computer Science from National University and a Bachelor’s in Computer Engineering from De La Salle University.
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