Monisha Bawa

Monisha Bawa has extensive experience in the banking and fintech industries. Monisha is currently the Business Head - Non Resident Indians & Special Digital Initiatives at DCB Bank, where they focus on expanding the bank's presence in new markets and improving digital capabilities for NR clients. Prior to this, Monisha collaborated with fintech start-ups in India as a Strategic Guide and Mentor, providing guidance on funding and mentoring in product development and technology. Monisha also held various positions at Standard Chartered Bank, including Chief Operating Officer (Private Clients), Global Head of Customer Experience, Head of Service Quality & Re-engineering, and Senior Manager of Business Development (Retail Products), where they played key roles in enhancing customer experience and driving sales.

Monisha Bawa started their education in 1992, attending NMIMS where they pursued Post Graduate - Management Studies. Monisha completed their studies in 1994. In 2006, they enrolled at BMGI to study Black Belt - Six Sigma, and their education in this field is ongoing as the end year is not specified.