Flavio Gomes

Flavio Gomes is an experienced Lead Decisioning Architect with a strong background in designing and implementing marketing strategies across various sectors. Currently at DCS since March 2020, Flavio leads design workshops with senior stakeholders for inbound and outbound channels. Previously at NatWest Group, Flavio served as a Pega Decisioning subject matter expert, enhancing the bank's contact strategy for increased relevance in communications. In earlier roles, including as an Enterprise Implementation Consultant at OneTrust and Senior Decisioning Architect at Merkle, Flavio contributed to significant projects involving compliance with privacy laws and large-scale marketing solutions for notable clients such as Vodafone and British Airways. Flavio holds a Bachelor of Science (BSc Hons) degree in Computer Science from City, University of London.