Destiny A. is an accomplished IT professional with extensive experience in support and engineering roles. Currently serving as an IT Support Specialist at Medica since January 2022 and a Desktop Engineer at Dean Health Plan, Inc. since May 2019, Destiny has a solid background in troubleshooting and operational support. Previous positions include a Computer Engineer II and Associate Business Analyst with Kforce Inc., covering various IT functions. An IT Intern at Wisconsin Economic Development Corporation involved tasks such as managing Active Directory and performing system upgrades. Early experience in customer service roles at Colony Brands, Inc. and American Customer Care, alongside teaching ICT and several internships in media and communications, complements a strong educational foundation with degrees in IT Systems Administration and Journalism from Madison Area Technical College and the University of Buea.
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