Marvin Thompson has extensive experience in client service and account management, currently serving as a Senior Client Service Manager at Dean Health Plan, Inc. since May 2014, where responsibilities include managing small group accounts, delivering detailed benefit information, conducting market analysis, and ensuring high-level customer service. Prior to this role, Marvin was a Senior Account Executive and Call Center Supervisor at Dean Health Plan, managing over 70 employees and enhancing program efficiency to meet service commitments. Education includes studies at Globe University and professional development through Dale Carnegie Sales Advantage.
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