Todd Bowersock

Todd Bowersock has worked in a variety of roles since 1998. Todd began their career at Sage as a Systems Team Manager, where they were responsible for a 15 person team, taking incoming technical calls, and traveling onsite for deployments and troubleshooting. Todd then moved to Fiserv in 2006, where they worked as a Staff Systems Engineer and a Senior Technical Account Manager. In 2011, they joined Kronos as a TSE, and in 2012 they moved to Umpqua Bank as a Senior Applications Engineer. In 2013, they joined Jive Software as a Customer Success Manager and Technical Account Manager. In 2017, they began working at Procore Technologies as an Integration Implementation Specialist. In 2019, they joined Jama Software as a Technical Account Manager and Enterprise Support Manager. In 2021, they began working at Streem as a Customer Success Manager and at DeepHow as a Manager of Customer Support and Senior Manager of Customer Support.

Todd Bowersock has an education history that includes an Associate of Arts degree in Computer Applications from Western Business College from 1992 to 1993, and a graduate from St. Marys Memorial from 1982 to 1986. Todd also has several certifications, including Business Fundamentals for Customer Success Managers, Customer Success Management Fundamentals, Design Thinking: Customer Experience, Engagement Evaluation Best Practices for Customer Success Management, Procore Certified: Project Manager (Core Tools), Procore Certified: Associate, Sumo Logic Fundamentals, and MCP.